Shipment

How long does the shipment take?

The delivery times oscillate since they are handcrafted products. That process of elaboration is between 7 to 15 days in addition to the shipment.

The delivery times will be:

  • Balearic Islands: 24-48h
  • Peninsula, Portugal, Andorra and Gibraltar: 48-72h
  • Europe: 7 to 14 days
  • International: 15 to 20 days
And if I have ordered different products, when will they send it to me?

In the orders that include several articles a single shipment will be made and the delivery time will correspond to the item whose delivery time is longer.

 

What happens if I receive a product damaged by transportation?

In case of receiving a product damaged by transportation it is advisable to contact us within the same day to be able to claim the incident to the transport company. In the same way it is convenient to leave a record to the transport company. Said refund for the bad state of the product, will not fall on the client.

What shipping costs are there?

In relation to shipping costs, in Spain any purchase over € 85 will be FREE. For the amounts that are lower the shipping costs are:

  • Balearic Islands: € 5
  • Peninsula, Portugal, Andorra and Gibraltar: € 5.90
  • Europe and Greenland: € 15 
  • International: Consult us at hello@tailortails.com 

 

THERE WILL NOT BE SHIPPED TO THE CANARY ISLANDS, CEUTA OR MELILLA.